RETURNS & EXCHANGES

We hope you are happy with your purchase.
If you have any concerns regarding your order, please review the information below.

Returns & Exchanges

Due to the handmade nature of our products, we do not accept returns or exchanges based on personal preference, such as differences in color, texture, or size.

We accept returns or exchanges only in the following cases:

  • The item is defective

  • The item was damaged during shipping

  • The item received is different from the item ordered

Please contact us within 7 days of receiving your item if you believe your order falls under one of the above conditions.

Condition of Returned Items

Returned items must be:

  • Unused and unwashed

  • In their original condition

  • Returned with original packaging, where possible

  • Free from any odors, including perfume, fragrance, smoke, or fabric softener

Items that do not meet these conditions may not be eligible for a return or exchange.

Return Process

To request a return or exchange, please contact us by email before sending the item back.
We will provide further instructions after reviewing your request.

Please do not return items without prior confirmation.

Shipping Costs

  • If the return or exchange is due to our error or a defective item, we will cover the return shipping costs.

  • In all other cases, shipping costs are the responsibility of the customer.

Important Notes

  • We are unable to accept returns or exchanges for custom-made or special-order items.

  • International customers are responsible for any customs duties or taxes incurred during returns.

  • Refunds, when applicable, will be processed using the original payment method.
    For inquiries, please contact us via the Contact page.